Outstanding Customer Excellence Service Provider of the Year

This award is for businesses and organisations that operate customer centric operations backed up by analytics that demonstrate how they ensure the customer is truly king.

Judges will be looking for:

Methods used to monitor customer satisfaction levels
How you empower your employees to ‘delight’ your customers
Employee training procedures to enhance customer satisfaction levels
Resources and tools implemented to support customers out of hours
Your process for customer returns, complains and follow-up
Evidence of how your customer service has impacted financial performance

Available to sponsor, call to find out more

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